Sudarshan J

Branch Operations Executive

Bengaluru, India
3roles
11skills
3education

About

Commerce graduate experienced in branch operations, customer enquiries, CRM, data handling, sales support, and healthcare payment processing.

Experience

Branch Operations Executive

ACTE Technologies

December 2025 - Present · Bengaluru

Managed CRM and maintained customer records; handled inbound customer enquiries and explained training programs; maintained operational data and prepared reports; managed social media communications and leads; supported sales follow-ups, scheduling, and inter-departmental coordination.

Apprentice Trainee

Sagility

August 2024 - January 2025 · Bengaluru

Processed healthcare G&A operations including insurance claims and rework cases; handled provider payment processing; verified payment accuracy and managed recovery cases; coordinated provider payment clarifications and dispute resolution.

General Secretary

Dr. B. R. Ambedkar Study & Research Centre Club

Led an Environment Day initiative resulting in the planting of 500 trees.

Education

SSMRV Degree College, Bengaluru

Bachelor of Commerce, Accounting & Finance

2020 - 2023

SSMRV Pre-University College, Bengaluru

Pre-University Certificate (PUC)

2018 - 2020

Shantiniketan Trust School

Secondary School Leaving Certificate (SSLC)

2017 - 2018

Skills

CRM SystemsCustomer Enquiry HandlingSales SupportData HandlingData EntryMS ExcelMS WordSocial Media HandlingOperational CoordinationReport PreparationProvider Payment Processing