Rajesh Kumar
Sales Executive – Common Enables (Operations)
About
Operations and customer service professional with experience in sales, collections, customer relationship management, administration, and team management.
Experience
Sales Executive – Common Enables (Operations)
Zee Entertainment Enterprises Ltd.
July 2016 to November 2025 · Chandigarh; Himachal Pradesh, Punjab and Haryana
Managed regional sales and collections; forecasted and planned monthly and quarterly targets; managed customer-centric operations and service quality; tracked and reconciled inventory; handled agreements and dispatch; tracked collections; and performed customer account reconciliation.
Operation, Admin Head & HR Executive
Superwood Home Retail Pvt. Ltd / Bharat Nav Nirman T&C Co-operative Society Ltd.
July 2014 to July 2016 · Chandigarh
Managed office administration, purchases, billing, accounts, petty cash, teams at different locations, inventory and collection MIS, sales-related operational work, RD renewals, attendance and leave records, data entry, and virtual file management.
Office Assistant
Chandigarh Group of Colleges, Landran
October 2013 to January 2014 · Landran, Mohali, Punjab
Supported the Director Principal; maintained records for TEQIP, AICTE and PTU activities; managed correspondence and meetings; recorded meeting minutes; monitored PTU communications; and coordinated faculty and students for activities and placement drives.
Executive Operations – Common Enables (Operations, CRM); State Coordinator
Taj Television India Pvt. Ltd. (Ten Sports)
December 2010 to August 2013 · Chandigarh; Himachal Pradesh, Punjab, Haryana, Rajasthan, Chandigarh and J&K
Managed operations, dealer relationships and customer relationships; tracked and reconciled inventory; processed agreements, new sales and renewals; handled anti-piracy requests and customer complaints; tracked collections; and reconciled system, bank and customer account reports.
Operations & Office Management
Sandeep Kakkar & Co., Chartered Accountants
May 2007 to October 2010 · Palampur, Himachal Pradesh
Handled operations for TATA, ICICI Bank and HDFC Bank collection work; prepared daily MIS; uploaded bouncing cases; conducted telecalling; led a team of 10 executives; managed customer enquiries, appointments, administration, attendance, bills, petty cash and virtual files.
Education
Himachal Pradesh University, Shimla, India
Bachelor of Arts, Economics and Mathematics
2001
Aptech Computer Education
Computer Diploma
1 year; completed by 1998