About
Highly motivated and results-oriented professional with 2 years of experience in operations management, process improvement, and team leadership.
Experience
Operational Executive
Urban Pro
Increased annual revenue by 20% through strategic market expansion; reduced operational costs by 15% through efficiency initiatives; streamlined supply chain processes, decreasing lead times by 30%; improved customer satisfaction ratings by 25% through service improvement initiatives.
Process Trainer
Vertex Cosmos
Developed training programs that improved new employee onboarding time by 30%; increased production efficiency by 15%; implemented quality assurance training that reduced defects by 20%; improved customer satisfaction scores by 25%; reduced equipment downtime by 25%; contributed to a 10% reduction in waste through lean manufacturing training.
Freelancer in Marketing
AVS Chemicals
Implemented lead generation tactics that increased qualified leads by 30%; improved conversion rates by 25% through landing page and email campaign optimization; launched a new product line that captured 15% market share within the first year; expanded into new geographic markets, increasing the customer base by 40%.
Education
Calcutta University, Kolkata, WB
BSc, Botany
CGPA: 8.0