About
Results-driven banking sales professional with experience in business loans, customer relationship management, client acquisition, cross-selling, lead conversion, loan documentation, KYC compliance, and sales target achievement.
Experience
Business Development Manager
Unacademy Pvt. Ltd.
Dec 2024 – Jun 2025
Generated and converted leads for educational products, achieving 110% of monthly targets; built and maintained long-term client relationships; coordinated with cross-functional teams to improve customer satisfaction and retention.
Relationship Officer – Business Loan
Adroit Global Personal Services Pvt. Ltd. (IDFC FIRST Bank)
Jul 2023 – Nov 2024
Managed SME and business loan sales portfolio; achieved sales and disbursement targets; developed client relationships for cross-selling and repeat business; handled loan documentation, verification, and KYC compliance; collaborated with branch and credit teams for loan approval and disbursement.
Senior Sales Executive
GC Web Venture Pvt. Ltd.
Jul 2020 – Apr 2023
Handled customer queries for SBM Bank credit cards and supported activation; achieved 95% target compliance through follow-ups and client support; maintained accurate data records and supported quality audits.
Sales Executive
Teleperformance
Jan 2018 – May 2020
Managed customer acquisition and retention for SBI credit card products; surpassed weekly targets by 15%; provided product guidance and built rapport with clients.
Education
Delhi University
B.A. (Hons)
2017
57%
CBSE Board
12th
2013
89%
CBSE Board
10th
2011
63%