Rahul M.
Student at Global Institute of Science & Technology
About
Dynamic, customer-service-oriented professional experienced in global chat and email processes, internal tools, and remote operations.
Experience
Customer Service Representative
TTEC
6 mos
I have worked as Global Customer Service in Global Compliance Team for the client eBay.
Tele-counselor
HRanker
8 mos
I have worked as a Tele-counseler in Sales department where I used to pitch their products which are books and courses for Indian government competitive exams like SSC/Railways, etc.
Tele-counseler
Testbook
1 yr 10 mos
I have worked as Telecaller in Sales department where I used to pitch their product which are the books and courses for Indian government competitive exams like SSC/Railways, etc. And I have worked in a commision based job.
Telecaller
Testbook/Hranker/IndiaMart
2023 - 2024
Worked in B2B and B2C sales and tele-counselling environments; used CRM, generated leads, supported conversion, conducted remote freelancing operations, and optimized online accounts for increased reach.
Customer Support Representative
Ttec
2025 - 2025
4 months' experience on TTEC's global compliance team for client eBay, handling high-volume chat and email processes using Citrix, Kronos, ICX, and Communicator in a remote BPO environment.
Education
Global Institute Of Science and Technology
Diploma, Civil Engineering
2013 - 2016
Global Institute of Science and Technology
Diploma, Civil Engineering
2013-2016
Army School Sukna
Senior Secondary Education
2010-2011