Financial Processor
Motivated and hardworking professional with experience in financial processing, health insurance customer support, data handling, backend operations, and web development.
Deccan iServices Private Limited
January 2025 – March 2026
Handled customer queries related to health insurance policies, claims, and benefits. Provided support for CSB (Cigna Supplemental Benefits), data handling, backend operations, and KFI processes. Reviewed and processed information accurately according to established guidelines. Maintained records of customer interactions and transactions, ensured compliance with company policies and healthcare regulations, met productivity and accuracy targets, and coordinated with internal teams to resolve issues.
PCS Global Private Limited
May 2021 – June 2021 · Kolkata
Web development using PHP and MySQL.
Codezeal Technology Private Limited
August 2023 – October 2023 · Ranchi
Web development internship.
Kalam Academy
October 2024 – January 2025 · Ranchi
Web development internship.
Bachelor of Technology
August 2018 – November 2021
68%
Diploma
July 2014 – April 2018
72%
Matriculation
May 2014
59%
Developed an interactive online course platform with course management, user enrollment, responsive browsing and purchasing interfaces, secure payment processing, and PayPal integration. Tech stack: HTML, CSS, PHP, Bootstrap, MySQL, PayPal.
Developed a personal portfolio website showcasing projects, skills, and professional achievements. Implemented smooth navigation, an optimized contact form, performance optimization, SEO-friendly structure, and cross-browser compatibility. Tech stack: HTML, CSS, Bootstrap.