1roles
15skills
1education
About
Motivated BBA student with remote operations, customer support, transcription, and AI data-processing experience.
Experience
Operations Executive
Achievers iQ
Jun 2025 - Present · Riyadh, Saudi Arabia (Remote)
Resolved 100+ customer inquiries daily through email, phone, and live chat; provided technical support and troubleshooting for software and hardware issues; handled escalated customer concerns; managed daily class operations including scheduling, attendance tracking, and session coordination; coordinated with students, parents, and faculty; maintained attendance reports, performance records, and feedback data.
Education
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Bachelor of Business Administration (BBA), Business Administration
Currently Pursuing
Skills
TranscriptionAudio ProcessingAttention to DetailTime ManagementCommunication SkillsBasic ComputerMS OfficeCustomer ServiceProblem SolvingCustomer SatisfactionData EntryFeedback AnalysisRemote DesktopTechnical SupportTroubleshooting