Chimata Jahnavi
Office Executive
About
Office administration and guest relations professional with experience in calendar management, scheduling, records maintenance, customer service, and complaint resolution.
Experience
Office Executive
Balakrishnan V And Co
06/2024 - 04/2025 · Bangalore
Managed calendars for executive staff members; issued work schedules, duty assignments, and deadlines for office or administrative staff; handled scheduling and timely allocation of resources and calendars; reviewed employee attendance, productivity, and effectiveness reports; maintained confidential files; provided administrative support to management; organized and maintained electronic and paper filing systems.
Guest Relations Executive, Marketing And Sales
Fiestaa Resort N Events Venue
12/2022 - 03/2024 · Bangalore
Monitored staff for guest service competency and efficiency; completed opening, closing, and shift change functions; analyzed customer feedback to identify service improvements; responded to guest inquiries by email, telephone, and in person; performed administrative tasks related to customer data and records; ensured smooth front desk operations; delivered customer service through active engagement and effective listening; responded to and resolved guest issues and complaints; investigated complaints and applied resourceful solutions using critical thinking.
Education
Gems B School, Bengaluru
MBA, Human resource, Digital marketing, Logistics and supply chain management
2022 - 2024
KIFT, Vijaywada
Bachelor of science
2017 - MONTH 2020