Alan George Jacob
Product Manager (Data Operations Focus)
About
Data Operations and Lending Data Specialist with 12+ years of experience in US commercial lending, loan data processing, data quality assurance, and governance. Skilled in managing large-scale data workflows, optimizing data processes, resolving data issues, and collaborating with engineering and business teams.
Experience
Product Manager (Data Operations Focus)
AccessFintech
Feb 2025 – Jun 2025 · Bengaluru, KA
Managed data onboarding workflows including ingestion, mapping, cleansing, and validation. Worked with engineering and data governance teams to resolve data gaps and quality issues. Led incident resolution including issues from third-party data providers. Optimized data workflows improving turnaround time and operational efficiency. Ensured compliance with governance and privacy standards.
Senior Operations Analyst (Data Quality & Operations)
Silicon Valley Bank
Aug 2020 – Nov 2024 · Bengaluru, KA
Led data quality assurance for loan boarding and ensured accuracy across CBS and related systems. Extracted and validated data from LSAs, amendments, and structured loan documentation. Managed operational incidents and reported OREs while ensuring timely resolution. Collaborated with engineering and QA teams for process improvements and automation. Guided and mentored a 10-member team and introduced performance metrics.
Senior Analyst – Lending Processing (Data Operations)
ANZ Support Services India Pvt Ltd
Jun 2013 – Jul 2020 · Bengaluru, KA
Managed daily data processing for commercial loans ensuring accuracy and timely updates. Performed reconciliations, KYC validation, and data accuracy checks. Coordinated incident resolution and collaborated with multiple business units. Supported system enhancements and workflow optimization efforts. Maintained compliance with regulatory and governance requirements.
Education
St. Joseph’s College of Business Administration
PGDM
2013
Christ University
B.Com (Professional)
2011