Kurada Harika
Customer Service Executive
About
Customer Service and HR professional with experience in customer support, client relationship management, HR operations, and digital operations.
Experience
Customer Service Executive
ABIZ 7 Technologies
2 Years
Managed customer queries through calls, chat, and email; provided solutions to customer issues; maintained customer interaction records; coordinated escalations and technical concerns with internal teams; ensured timely complaint resolution and service quality.
Associate
Go Informative
2 Years
Assisted operational and administrative tasks across multiple projects; supported data handling, documentation, process coordination, customer interaction processes, and service improvements; maintained records and reports using MS Excel and internal systems.
Customer Service Executive
CMR Textiles and Jewellery Pvt Ltd
1 Year
Handled customer inquiries and service requests; managed social media platforms and Google My Business posts; coordinated influencer collaborations; managed product photo shoots; uploaded Shopify product listings; updated website content; resolved queries using Konnect Insights.
HR Executive
Little Art Tag Studio
1 Year
Assisted HR operations including recruitment coordination and candidate communication; maintained employee records and HR documentation; supported onboarding and employee engagement; coordinated administrative and HR-related processes with management.
Digital Marketing Intern
Startup Company
6 Months · Hyderabad
Supported social media marketing, digital campaigns, content creation, and online brand promotion; learned SEO fundamentals, digital marketing tools, and online engagement strategies.
Education
—
Secondary School (10th)
Completed in 2015
CGPA: 6.5