Sumanta Ghatak
Internal Auditor and Soft Skills Trainer
About
Experienced professional with roles in internal audit, branch operations, campaign coordination, customer relationship management, and soft-skills training.
Experience
Soft Skills Trainer
R W Promotions Pvt. Ltd. (Associate of Indian Oil Corporation Limited)
1.4.2024-30.4.2026
Conducted soft-skills sessions covering communication, behavioral training, grooming, and business etiquette; delivered petroleum-product training; conducted mock tests and certification; maintained audit files; motivated employees and coordinated with operational stakeholders.
Freelancer
Jan 2023-Feb 2024
Worked on loan products and conducted surprise audits at bank branches and mobile stores.
Internal Auditor
Bandhan Konnagar
2.9.2019-27.12.2022
Performed branch visits, physical cash checks, register checks, field and back-office audits, quality checks, and physical asset checks.
Assistant Internal Inspection
Jagaran Microfinance Pvt. Ltd.
Sept 2018-Aug 2019
Internal Auditor
Sahara Utsarga Welfare Society
17.6.2017-31.8.2018
Conducted branch, cash, register, field, and back-office audits; reviewed loan proposals, borrower credibility, assets, loan collection ratios, and branch service quality.
Relationship Manager
Airtel
12.09.2016-15.07.2017
Campaign Co-coordinator
Vishnu Solution Pvt. Ltd.
20.04.2015-07.09.2016
Campaign Co-coordinator
Indiblooms Pvt. Ltd.
18.07.2014-10.04.2015
Branch Co-coordinator
Bandhan Multistate Credit Co-Operative Society
07.01.2013-10.04.2014
Checked staff attendance and business reports; prepared daily and monthly business reports and pay slips; administered staff leave and loans.
Branch Manager
Woods Group Of Co
12.06.2012-05.01.2013
Handled branch administration, met with associates, and prepared monthly business targets.
Internal Auditor
Village Financial Services Pvt. Ltd.
07.07.2008-07.06.2012
Performed branch, cash, register, field, and back-office audits; reviewed loan proposals, borrower credibility, branch assets, loan collection ratios, and service quality.
Sampler
Tata Motors
07.06.2007-12.01.2008
Supported the Credit Manager, checked loan proposals, and detected fraud.
Marketing Executive
Arora Hosiery Pvt. Ltd.
10.06.2004-12.05.2005
Visited existing clients, took orders, promoted new brands, conducted market analysis, and expanded the retail chain.
Customer Care Executive
Airtel
12.03.2002-12.08.2002
Made customer cold calls, handled customer queries, and collected post-service feedback.
Education
Sikkim Manipal University
MBA, Marketing
2011
Second Division; 66%
University of Calcutta
B.Com
2007
Pass Division; 41%
West Bengal Board of Higher Secondary Education
Higher Secondary
2004
Second Division; 51%
West Bengal Board of Secondary Education
Madhyamik
2002
First Division; 60%