vithya vadivel

Sales Associate

Chennai (Madipakkam)CRM, Inside Sales, Customer Support and Operations
4roles
13skills
2education

About

Results-driven CRM and lead qualification professional with 7+ years of experience in customer relationship management, inside sales, customer engagement, operations, and customer support.

Experience

Sales Associate

Stanza Living

Jun 2024 – May 2026

Filled 1000+ beds in 2 years; monthly target achiever; trained new sales associates.

Senior Resident Manager

Myroomie

May 2022 – May 2024

Handled customer relationships and escalations; managed onboarding, customer experience, vendor coordination, and operations; maintained occupancy records and customer database.

Stanza Captain

Stanza Living

Sep 2019 – Apr 2022

Managed tenant onboarding and customer support; resolved customer issues and maintained documentation.

Process Associate / Team Lead

Aagna Global Solutions

Mar 2018 – Aug 2019

Managed customer interactions for US clients and supported team operations.

Education

TN Govt. Music College

Diploma, Music Teacher Training

2017

Govt. HSS

SSLC

2011

Skills

Lead QualificationCRM ManagementLead GenerationLead NurturingCustomer Follow-upInside SalesCustomer Relationship ManagementCustomer RetentionCARE EscalationsAppointment SchedulingMS OfficeGoogle SheetsCRM Software