Reshabh Jain
Strategy & Operations Manager | Ex-Deloitte | B.Tech IT | Chief of Staff & Program Management | Driving Growth through Lean Systems & Data
About
Strategic Operations leader with a B.Tech in IT and 4+ years of experience bridging the gap between high-level consulting and hands on business operations. My career is built on two pillars: the professional rigor of Global Consulting at Deloitte and the high-stakes agility of Business Management. I specialize in diagnosing operational bottlenecks and engineering data-driven solutions like implementing lean systems such as Just-in-Time inventory models and workforce cross-training to drive measurable growth and cost efficiency. From managing complex ETL workflows and S/4HANA migrations for global clients to spearheading turnarounds for regional businesses, I focus on building scalable, data-driven processes. I am passionate about leveraging Gen AI and Business Intelligence to optimize the modern enterprise. I thrive where complex data meets real-world execution. Core Competencies: * Strategy: Process Optimization, Lean Methodology, Market Analysis, P&L Oversight. * Operations: Supply Chain Management, Vendor/Client Relations, Workforce Scaling. * Technology: Python, SQL, ETL Workflows, SAP S/4HANA, Gen AI for Business.
Experience
Business Manager
LG Laminates
1 yr 11 mos · Lucknow, Uttar Pradesh, India
• Revamped digital strategy to address low visibility, driving a 50% increase in customer inquiries and footfall. • Engineered Tally-based controls to fix inventory discrepancies, improving accuracy by 20% and eliminated reorder delays. • Directed a workforce of 15+ regarding payroll, scheduling, and performance to ensure productivity and accountability. • Orchestrated daily operations across 3 outlets, managing end-to-end sales lifecycles and inventory turnovers. • Optimized logistics by restructuring routes to solve inefficiency, cutting trip costs while ensuring 100% on-time delivery. • Resolved critical B2B client escalations within 24 hours, preventing client churn and securing long-term account retention. • Collaborated with vendors to ensure uninterrupted stock supply while maintaining quality standards and profit margins. • Analyzed P&L statements to identify cost leakages, implementing corrective measures that reduced operational overheads. • Digitized manual sales records to eliminate data errors, improving retrieval speed and accuracy for financial audits.
Analyst
Deloitte Consulting
2 yrs 11 mos · Pune District, Maharashtra, India
• Synthesized complex data into executive insights, enabling leadership to make faster, data-driven strategic decisions. • Spearheaded ETL processes for 10+ critical workflows, ensuring seamless data migration for 3 global clients. • Aligned conflicting priorities between business and technical teams, ensuring 100% on-time delivery of the milestones. • Mapped and streamlined source-to-pay operations, eliminating manual interventions and improving process reliability. • Supported transition of enterprise systems to S/4HANA with zero production downtime by executing simulations. • Validated data integrity and process readiness during migration cycles, maintaining <2% reporting defects post go-live. • Identified and resolved performance bottlenecks, improving the consistency of the data flow across the project. • Established data governance SOPs to standardize reporting, resulting in reduced project timelines across the team. • Collaborated with multi-country stakeholders to implement standardized controls that improved compliance scores. • Recognized for delivery ownership and proactive issue resolution within global consulting engagements.
BTA Intern
Deloitte Consulting
7 mos · Hyderabad, Telangana, India
Graphic Designer
TeeeClan
1 mo · Vellore, Tamil Nadu, India
Designed the logo and banner for the company on all platflorms.
Intern
IGT Solutions
2 mos · Gurugram, Haryana, India
• Worked under an experienced team to provide customers with specific advanced analytics solutions and personalization. • Consulted with team members to identify design requirements for each project. • Planned project concepts by researching and studying information. • Maintained consistent use of graphic imagery in materials and other marketing outreach. • Prepared images to coincide with social and blog posts.
Consulting Trainee
Techgrah consulting
2 mos · Gurgaon, Haryana, India
• Worked on the design project for 3 clients and concurrently developed storyboards for 2 other clients, providing timely delivery • Consulted on design requirements, planned the projects, and maintained cohesive graphic imagery for effective outreach • Prepared social media posts for clients and the organization which contributed to a overall brand communication strategy • Showcased creativity and proficiency in multimedia content creation by creating animated whiteboard videos for 3 clients
Marketing Intern
Insightóne
2 mos
Worked as a manager for the company's social media team.
Business Manager | End-to-End Operations & P&L Ownership
LG Laminates
July 2024 – Present · Lucknow, UP
Owned P&L across 3 retail outlets with 5cr+ annual revenue; led a 15-member cross-functional team spanning sales, logistics, and finance; grew qualified inbound leads by 50% within 90 days; improved stock accuracy by 20% through Tally ERP inventory workflows; closed 3 enterprise B2B partnerships; created financial dashboards for forecasting and operational pivots; managed vendor supply chain operations and client escalations.
Business Analyst | SAP S/4HANA & Data Strategy
Deloitte Consulting India Pvt Ltd
July 2021 – May 2024 · Pune, MH
Drove cross-functional project execution for 3 global Fortune 500 clients with 100% of milestones delivered on time; managed 10 ETL data migration pipelines; re-engineered source-to-pay workflows; built data validation frameworks that capped post-go-live reporting defects below 2%; coordinated user acceptance testing across 3 regions with 0 production downtime; authored enterprise-wide data governance SOPs and aligned compliance controls for go-lives.
Education
Vellore Institute of Technology
Bachelor of Technology - BTech, Information Technology
2017 - 2021
Throughout the college, I have worked on various projects on various languages and fields.
Udacity
Certificate of Completion, Data Analyst Nanodegree
2020 - 2020
Seth M. R. Jaipuria School
Higher Secondary, Mathematics and Computer Science
2006 - 2017
Skills
Volunteering
Design & Media Coordinator
The Hindu Education Plus Club