Mansi Rajput
Customer Service Associate with virtual assistant experience
Borivali East, Mumbai, Maharashtra, 400066Customer Service / BPO
2roles
9skills
3education
About
Practical and accuracy-focused customer service professional with communication skills and experience resolving customer queries via chat and phone.
Experience
Virtual assistant
Hire my assistants Kpo Llp
20 Dec 2022 - 02 Oct 2023
Resolved customer queries via chat and provided solutions.
Sr Customer Service Associate - Voice
Teleperformance
21 Nov 2024 - 02 Apr 2026
Assisted UK customers over calls with airline reservations, cancellations, and other booking-related queries.
Education
Mumbai University
Bcom
2024
6.07 CGPA
Maharashtra board
H.S.C
2021
82.66
Maharashtra board
S.S.C
2019
69.70
Skills
MS WordMS ExcelMS OfficeInternet usageCustomer query resolutionChat supportVoice supportAirline reservationsBooking support