About
Pharmacy operations professional with extensive experience in retail pharmacy management, billing, inventory, procurement, sales, team supervision, and pharmaceutical supply chain operations.
Experience
Store Incharge
Shree Balaji Medicos
Nov 2025 - Present · Gurgaon
Supervising a 5-member in-store team and managing daily pharmacy operations and customer service. Managing inventory of 10,000+ SKUs, stock replenishment, and billing workflows using Marg ERP and e VitalRx. Handling 200+ daily billing transactions. Tracking near-expiry medicines and processing credit notes three months before expiry.
Assistant Manager
Shri Siddhivinayak Fast Food
Feb 2022 - Oct 2025 · Juhu
Coordinated frontline business operations, daily billing, and sales reporting across six fast-food outlets. Managed centralized order processing and inventory distribution, supervised 25 staff members, and maintained hygiene and food safety standards. Coordinated kitchen operations to meet a 15-20 minute order-processing SLA and resolved customer grievances.
Founder & Operations Lead
Independent Pharmacy Supply Chain
Jun 2020 - Feb 2022 · Gurgaon
Started and managed an independent pharmaceutical supply chain during COVID-19, supplying medicines and healthcare products to retail chemist outlets across Gurgaon. Managed daily orders with turnover of Rs50,000-Rs70,000, including distributor procurement, logistics, and last-mile delivery.
B2B Sales & Billing Executive
Delhi Mediart Pvt. Ltd.
Jun 2019 - Jan 2022 · Azadpur
Onboarded 3-5 new retail chemists daily, managed existing client relationships and order bookings, handled billing operations, resolved client complaints, and managed data entry and reporting.
Billing Incharge
Lifcare Pharmacy
Jun 2017 - May 2019 · Okhla
Supervised pharmaceutical billing and procurement operations. Managed a 40-member billing team within a 200+ person operations setup. Coordinated processing and dispatch of 5,000-7,000 online medicine orders daily using Easysol and Ecogreen. Coordinated with Logistics, Procurement, Purchase, and Inventory departments.
Billing Incharge
Arkay Medicos Pvt. Ltd.
Jun 2016 - May 2017 · Okhla
Managed invoicing and stock records.
Store Manager
Al-Noor Chemist
Feb 2014 - May 2016 · Batla House
Directed full store operations and dispensing.
Store Manager
Vishnu Medicos
Nov 2011 - Dec 2013 · Laxmi Nagar
Supervised retail pharmacy management and inventory.
Senior Manager
Navratan Agrahari Medical Store
May 2006 - Sep 2011 · Gorakhpur
Managed pharmacy operations with five years of core experience in pharmacy management.