Dinesh Kumar Agrahari
Store Incharge
About
Pharmacy operations professional with extensive experience in retail pharmacy management, billing, inventory, procurement, sales, team supervision, and pharmaceutical supply chain operations.
Experience
Store Incharge
Shree Balaji Medicos
Nov 2025 - Present · Gurgaon
Supervising a 5-member in-store team and managing daily pharmacy operations and customer service. Managing inventory of 10,000+ SKUs, stock replenishment, and billing workflows using Marg ERP and e VitalRx. Handling 200+ daily billing transactions. Tracking near-expiry medicines and processing credit notes three months before expiry.
Assistant Manager
Shri Siddhivinayak Fast Food
Feb 2022 - Oct 2025 · Juhu
Coordinated frontline business operations, daily billing, and sales reporting across six fast-food outlets. Managed centralized order processing and inventory distribution, supervised 25 staff members, and maintained hygiene and food safety standards. Coordinated kitchen operations to meet a 15-20 minute order-processing SLA and resolved customer grievances.
Founder & Operations Lead
Independent Pharmacy Supply Chain
Jun 2020 - Feb 2022 · Gurgaon
Started and managed an independent pharmaceutical supply chain during COVID-19, supplying medicines and healthcare products to retail chemist outlets across Gurgaon. Managed daily orders with turnover of Rs50,000-Rs70,000, including distributor procurement, logistics, and last-mile delivery.
B2B Sales & Billing Executive
Delhi Mediart Pvt. Ltd.
Jun 2019 - Jan 2022 · Azadpur
Onboarded 3-5 new retail chemists daily, managed existing client relationships and order bookings, handled billing operations, resolved client complaints, and managed data entry and reporting.
Billing Incharge
Lifcare Pharmacy
Jun 2017 - May 2019 · Okhla
Supervised pharmaceutical billing and procurement operations. Managed a 40-member billing team within a 200+ person operations setup. Coordinated processing and dispatch of 5,000-7,000 online medicine orders daily using Easysol and Ecogreen. Coordinated with Logistics, Procurement, Purchase, and Inventory departments.
Billing Incharge
Arkay Medicos Pvt. Ltd.
Jun 2016 - May 2017 · Okhla
Managed invoicing and stock records.
Store Manager
Al-Noor Chemist
Feb 2014 - May 2016 · Batla House
Directed full store operations and dispensing.
Store Manager
Vishnu Medicos
Nov 2011 - Dec 2013 · Laxmi Nagar
Supervised retail pharmacy management and inventory.
Senior Manager
Navratan Agrahari Medical Store
May 2006 - Sep 2011 · Gorakhpur
Managed pharmacy operations with five years of core experience in pharmacy management.