LIC HFL
In my role at LIC HFL as a third-party Customer Support Executive, my primary responsibility was to contact customers and collect the required information related to their home loan applications. There were no sales targets or cold-calling targets in my role. I used to interact with customers, understand their queries, verify details such as property and personal information, and guide them through the loan process. My focus was on providing accurate information, maintaining good customer relationships, and helping customers complete the necessary formalities for their loan applications.