Sumit Soneriya
Process Executive
About
Detail-oriented Recruitment & Talent Acquisition professional with a strong background in sales and customer engagement. Experienced in candidate sourcing, screening, shortlisting, and stakeholder communication through high-volume voice and chat interactions. Proven ability to manage pipelines, assess candidate fit, and drive conversions while maintaining KPIs.
Experience
Process Executive
Annova Solutions
Sep 2025 – Present
Managing outbound communication with potential candidates and stakeholders for engagement and screening purposes. Conducting initial profiling, interest checks, and shortlisting based on defined hiring criteria. Consistently achieving performance KPIs related to outreach, response rate, and conversion. Maintaining structured candidate data, follow-ups, and pipeline tracking using CRM tools. Supporting hiring processes through coordination, communication, and timely updates.
Teammate
TaskUs
May 2024 – Aug 2025 · Indore
Handled high-volume voice and chat interactions, building strong communication and evaluation skills relevant to candidate screening. Assessed customer requirements and converted opportunities, similar to candidate fitment and role alignment. Maintained KPIs such as AHT, CSAT, and FCR, ensuring efficiency and quality in interactions. Worked extensively on CRM tools for tracking interactions, follow-ups, and pipeline management. Ensured compliance with data privacy, confidentiality, and process adherence.
Business Support Executive
Virtual Experts LLP
Jan 2023 – Nov 2023 · Indore
Managed outbound calls, emails, and chats, building strong sourcing and engagement capabilities. Converted leads into successful outcomes through effective communication and persuasion. Maintained detailed CRM records, scheduling, follow-ups, and coordination. Resolved queries and handled stakeholder communication across multiple channels. Developed strong multitasking and prioritization skills.
Education
IPS Academy
Bachelor of Science, Computer Science
Nov 2022