About
Experienced leader with over 9 years of experience guiding teams to deliver exceptional service, with expertise in customer relationship management, business development, operations, and team leadership.
Experience
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Australian Premium Solar (India) Limited
Managed key customer relationships, CRM operations, and post-sales support; coordinated with key clients, prepared commercial proposals, supported strategic sales initiatives, and generated new business opportunities.
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Pixon Green Energy Pvt. Ltd.
Improved customer satisfaction by resolving complaints promptly; supervised daily operations; prepared commercial and technical proposals; supported ERP development; generated repeat business through customer service; collaborated with sales to improve productivity; and managed operations support, customer engagement, and proposal preparation.
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Fogla Corp
Managed online customer service processes and social media marketing; handled lead generation and coordination.
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Shankar Packagings Limited
Managed marketing and CRM responsibilities and supported new product development.
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Shree Ram Engineers
Handled customer service, quotations, and after-sales support.
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Krishna Steel Traders
Managed customer communication, quotations, and order processing.
Education
MSU Baroda
PGDM, Marketing
2019
Parul University
BBA
2016