Soumyadip Maiti

Operations Executive

Operations and Customer Support
3roles
16skills
2education

About

Customer-focused postgraduate with experience in teaching and operations, skilled in communication, client support, issue resolution, workflow management, and relationship building.

Experience

Operations Executive

Vedic Meet Pvt Ltd

March 2026 – Currently Working

Coordinated operations across finance and technical teams; optimized processes and workflows; handled client communication and issue resolution; tracked payments and prepared MIS reports; coordinated teams and deadlines.

Teacher

Sarvam Foundation

Oct 2023 – Sept 2024 · Virtual

Managed and mentored 20+ students, handled continuous queries, maintained engagement, communicated complex ideas clearly, built rapport, adapted communication to individual needs, and maintained structured sessions focused on performance improvement.

Senior Under Officer

National Cadet Corps

2020 – 2023

Led teams in high-discipline environments, coordinated task execution, developed leadership and decision-making under pressure, and participated in camps and events across the country.

Education

Hemvati Nandan Bahuguna Garhwal University

Master of Arts (M.A.), English

2023 – 2025

Ramakrishna Mission Residential College, Narendrapur

Bachelor of Arts (Hons.), English

2020 – 2023

Skills

Customer communicationCustomer relationship managementProblem solvingTask managementTime managementRelationship buildingAdaptabilityTeam collaborationPublic speakingOperations coordinationProcess optimizationWorkflow managementClient communicationIssue resolutionPayment trackingMIS reporting