Dedicated professional with 2 years of experience in a dynamic work environment, with strengths in communication, problem solving, organization, client relationship management, CRM handling, lead generation, and customer support.
Agarwal Packers and Movers Ltd
July 2024 to Current
Managed client relationships, handled and updated CRM records, generated leads through direct visits and cold calling, arranged vehicles according to consignments, supported customers throughout the sales cycle, responded to inquiries, resolved issues and delivery-related complaints, and followed up on requests.
BMS, Human Resource
2021-2024
8.30 CGPA
Higher Secondary Certificate, Commerce
2019-2021
67%
Secondary School Certificate
2018
52%
A one-month TYBMS HR research project involving an analytical study on employee recruitment with reference to Hero MotoCorp. Studied employee satisfaction, designed and developed a strategy, and concluded that 77% of individuals were satisfied with their jobs.