Pratham Yadav

Process Executive - Cash Operations

Cognizant Mortgage Solutions Corporation

October 2025 - Present · Airoli, Navi Mumbai

Process daily ACH returns involving reversal of mortgage payments while ensuring accuracy and regulatory compliance; handle electronic and printed cheque postings for regular mortgage, principal, and escrow payments; manage payoff transactions supporting accurate and timely loan closures; perform daily cash reconciliation and resolve exceptions across curtailment reports, unapplied fund postings, and effective date corrections; support escrow postings and cash operations in a high-volume mortgage servicing team; use company-provided banking software to process transactions and maintain accurate records; adhere to operational and compliance standards.

Digital Sales Executive

SBI General Insurance

December 2024 - August 2025 (7 months)

Verified and maintained digital customer data in compliance with company policies; managed customer interactions across online platforms while maintaining data security and privacy; maintained 100% compliance with quality and operational standards; improved query resolution turnaround time; delivered error-free reports and was recognized for consistent accuracy.

Process Executive

Cognizant

1 mo · Mumbai, Maharashtra, India

Associate

Cognizant

11 mos · Mumbai, Maharashtra, India

Currently working in US Mortgage domain working in foreclosure department alongside cross-trained & working in cash operations department as an Process Executive.

Digital Sales

SBI General Insurance

9 mos · Thane, Maharashtra, India

Cross Sales & Migration of Health Insurance policy