About
Results-oriented EdTech and Sales professional with 12+ years of experience across inside sales, business development, student counselling, admissions, customer support and centre operations.
Experience
Senior Counsellor
ENSURE IAS
May 2026 – July 2026 · New Delhi
Counselled prospective students and parents, recommended suitable programmes, guided admissions and supported enquiry-to-enrolment conversion. Handled queries, coordinated with internal teams, and maintained MIS and customer/student records.
Senior Counsellor
SRIRAM’S IAS
Jan 2026 – May 2026 · New Delhi
Converted enquiries into admissions through counselling, need analysis and follow-up. Managed prospect engagement through calls, email and WhatsApp, maintained CRM records, and supported promotional campaigns and webinars.
Counselling Team Lead / Sales Manager
GS SCORE
Jan 2024 – Dec 2025 · New Delhi
Managed sales operations, admission targets and student onboarding for an IAS coaching centre. Led the counselling team, coordinated centre activities, aligned sales strategy with organisational goals, and supported outreach, marketing and CRM/MIS reporting.
Senior Counsellor / Centre Manager
ELITE IAS
Oct 2017 – Apr 2021 & Aug 2022 – Dec 2023 · New Delhi
Executed counselling and conversion strategies for UPSC aspirants, managed academic operations, admissions and fee collection, recruited and monitored teaching staff, and coordinated academic and operational requirements.
Business Development Manager – GeM Operations
AMS INFOTECH
Jul 2021 – Aug 2022 · New Delhi
Managed client acquisition and business development through the Government e-Marketplace (GeM), handling the complete bidding, proposal and delivery cycle.
Counsellor
SHRIRAM IAS STUDY CENTRE
May 2016 – Oct 2017 · New Delhi
Handled student interaction, counselling, conversion and admissions for UPSC programmes. Coordinated with academic and support teams and provided post-admission assistance.
Business Development Executive
SYNAPSE COMMUNICATION & VANGELZ PVT. LTD.
2009 – 2012 · Noida
Conducted online market research, lead generation and international client handling. Prepared proposals and coordinated with technology teams for client requirements.
Customer Care Executive
VARIOUS BPOs – EXL, HCL, INTERGLOBE, CONVERGYS
2005 – 2008
Delivered customer service to international clients, resolved queries and supported customer satisfaction.
Education
IMSAR, Maharishi Dayanand University, Rohtak
MBA, Marketing & Finance
IMSAR, Maharishi Dayanand University, Rohtak
BBA
St. Anthony Sr. Secondary School, Farrukhabad, Uttar Pradesh
Class XII, CBSE
St. Mary’s Inter College, Etawah, Uttar Pradesh
Class X, CBSE