Navtebir singh
Operations And Accounts Manager
About
Results-oriented operations and customer service professional with experience in customer support, operations management, account administration, client relationship management, process optimization, and team coordination.
Experience
Guest Service Officer
Plaza Premium Lounge
2018-03 - 2021-02 · Delhi
Worked as Guest Service Officer at Plaza Premium Lounge Delhi Airport. Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Executive
Tech Mahindra
2022-04 - 2024-02 · Remote
Worked as Customer Service Executive at Tech Mahindra on the Flipkart process. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
CAP Associate
Amazon
2024-03 - 2025-04
Delivered exceptional customer service remotely via phone and email inquiries. Supported daily operations.
Operations and Accounts Manager
Dream Worldwide Career Solutions
2025-06 - 2026-06 · Dubai, Remote
Coordinated with international clients, recruitment partners, and vendors to facilitate seamless operations. Handled client relationships, addressed concerns, and maintained high levels of customer satisfaction and training. Prepared operational and financial reports for management review. Collaborated with sales teams to identify new opportunities, driving revenue growth.
Education
M.M. Sen. Sec. School - Dhariwal
10+2
2010-02
Little Flower Convent School - Dhariwal, Punjab
10th
Annamalai University - Amritsar
Diploma, Aviation and hospitality