About
Customer-focused professional with around 2.5 years of experience in inside sales and customer interaction, including inbound and outbound communication, query resolution, product explanation, CRM updates, and relationship management.
Experience
Inside Sales Executive
Practo Technologies Private Limited
Dec 2025 - May 2026
Handled inbound and outbound calls with doctors to explain Practo's software and services; assisted doctors in understanding and using products; addressed queries and ensured smooth onboarding; maintained interaction and follow-up records in CRM.
Customer Support / Inbound Process
Policybazaar Insurance Brokers Private Limited
Jun 2024 - May 2025
Handled inbound calls regarding insurance products; resolved customer queries and provided suitable insurance options; maintained customer satisfaction and updated information in CRM.
Sales Executive
Just Dial Limited
Apr 2023 - Mar 2024
Managed customer calls and explained service offerings; maintained client relationships and follow-ups; assisted customers in choosing suitable services.
Education
P.E.S Mysore University
Bachelor of Commerce (B.Com)