Financial Analysis Project
Conducted financial statement analysis and ratio analysis. Evaluated company performance and prepared analytical reports. Presented findings and recommendations based on financial data.
Saurabh Kumar
IT Support Executive
Saharanpur, Uttar PradeshInformation Technology Support
1roles
21skills
2education
2credentials
About
MBA graduate in Finance & Information Technology with professional experience in IT support, incident management, SQL, Advanced Excel, data analysis, customer service, and business operations.
Experience
IT Support Executive
3i Infotech Limited
August 2025 – Present
Provide technical support for desktops, laptops, and business applications. Troubleshoot software and network-related issues to ensure smooth business operations. Manage incident tickets and ensure timely resolution within SLA timelines. Support end users by resolving system access, application, and connectivity issues. Maintain IT asset records and prepare operational reports. Coordinate with internal teams and vendors for issue escalation and resolution. Assist in system installation, configuration, and maintenance activities. Deliver high-quality customer service while minimizing operational downtime.
Education
Dr. A.P.J. Abdul Kalam Technical University
Master of Business Administration (MBA), Finance & Information Technology
Passing Year: 2025
Chaudhary Charan Singh University
Bachelor of Business Administration (BBA)
Passing Year: 2022
Skills
Banking OperationsFinancial ManagementFinancial AnalysisInvestment FundamentalsRisk Management BasicsMIS ReportingAdvanced MS ExcelPivot TablesVLOOKUPHLOOKUPData ValidationDashboard ReportingSQL QueriesData RetrievalDatabase ManagementWindows AdministrationHardware & Software TroubleshootingNetwork SupportIncident ManagementIT Asset ManagementUser Support
Projects
Database Management Project
Designed database structures and executed SQL queries. Generated reports through efficient data extraction and analysis.