Nadish Mushtak Ali Khan

Operations Coordinator / Support Specialist

Mankhurd, Mumbai, MaharashtraATM Industry
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About

B.Sc. Information Technology student with 3.5 years of operations experience, transitioning into IT Support. Hands-on knowledge of device provisioning, MS Outlook and Teams setup, printer configuration, Zscaler, Microsoft Intune MDM, and basic troubleshooting.

Experience

Operations Coordinator / Support Specialist

ATM Industry

January 2022 — Present (3.5 years)

Managed day-to-day operational support and coordinated with cross-functional teams to resolve system downtime. Maintained operational logs, asset tracking, and performance reports using MS Excel. Troubleshot basic hardware and connectivity issues and developed analytical, diagnostic, and customer-handling skills under tight deadlines.

Education

Adarsh Night College, Mumbai University

B.Sc., Information Technology

Graduation year: 2026

CGPA 7.53

Skills

Windows 10/11 installationDesktop and laptop hardware configurationHardware troubleshootingMS Outlook profile creationPST/OST troubleshootingMS Teams configurationMS ExcelMicrosoft Intune MDMDevice enrollmentBasic policy configurationActive Directory basicsZscaler Client Connector installationBasic Zscaler configurationVPN setupTCP/IP basicsNetwork printer configurationLocal printer configurationDriver installationDevice provisioningAsset trackingOperational reporting