Dheerendra P Singh
E-KYC & Portal Operations Executive
About
Result-oriented professional with 7+ years of experience across financial operations, branch collections, client management, field operations and government portal services.
Experience
Junior Assistant – Branch Collection
MAS Financial Services Ltd.
January 22, 2024 – January 06, 2025 · Rewa, Madhya Pradesh
Managed branch-level payment collections and monitored overdue accounts to control and reduce non-performing assets. Coordinated with clients while maintaining legally compliant, transparent and accurate financial operations.
Consultant / Field Officer
Tattvan E Clinic
October 01, 2021 – December 20, 2022 · Bhopal, Madhya Pradesh
Supervised clinic branding operations, equipment and telemedicine booth installation, and regional franchise expansion sales. Demonstrated leadership, team coordination and operational expertise.
E-KYC & Portal Operations Executive
Happy Documenting
March 2021 – Present
Performed secure biometric verification and e-KYC processing through official government service portals. Specialized in the Government of Maharashtra iSarita 2.0 NGDRS e-Registration 2.0 portal for documentation workflows. Managed sensitive data entry, builder and property registration documentation, client verification, confidentiality and compliance.
Junior Associate
Reliance Retail
January 2016 – August 2017 · Bhopal, Madhya Pradesh
Managed daily store inventories, product stock reconciliations and customer service delivery standards.
Education
Bansal Institute of Research & Technology, Bhopal (BU)
M.B.A., Marketing
2014
Year of passing: 2014; Aggregate: 57%
Govt. Thakur Ranmat Singh College, Rewa (APSU)
B.C.A.
2011
Year of passing: 2011; Aggregate: 58%
M.P. Board, Bhopal
Higher Secondary (12th)
2008
Year of passing: 2008; Percentage: 68%
M.P. Board, Bhopal
High School (10th)
2006
Year of passing: 2006; Percentage: 64%