Paresh Mayaba

Paresh Mayaba

KAM Executive – Key Account Management

Airoli, Navi Mumbai, India 400708SaaS logistics and CRM operations
10roles
32skills
4education

About

Executive with experience in SaaS logistics, CRM operations, multi-location process management, client onboarding, product launches, UAT testing, SOP development, and SLA compliance.

Experience

KAM Executive – Key Account Management

Sure Logitrans Private Limited

04/2026 - Current · Navi Mumbai

Forecasted and planned daily vehicle requirements based on client indents; coordinated traffic and operations teams; managed dock loading and dispatch locations; monitored real-time vehicle movement; prepared digital Lorry Receipts; maintained customer-nominated TMS portals; managed clean POD collection and billing submission; created daily and weekly MIS, placement planning, order management, POD, KPI, vendor master, and TMS reports; served as primary operations contact for multiple logistics, FMCG, chemical, pharma, industrial, and manufacturing accounts.

Senior Executive - Product Success

Freight Commerce Solution Private Limited

06/2025 - 03/2026 · Mumbai

Managed end-to-end CRM operations for over 120 clients, including onboarding and lifecycle management; conducted pilot runs and on-site training; led client meetings; coordinated product and IT changes using project management tools; developed and standardized SOPs; coordinated issue resolution with IT to minimize downtime and operational disruptions.

Senior Executive- Launch

Freight Commerce Solution Private Limited

05/2020 - 06/2025 · Mumbai

Resolved client queries, supported product launches through UAT testing and bug identification, implemented SOPs, developed strategic client relationships, achieved 95% positive client survey feedback, and reduced operational delays through improved vendor, client, and internal coordination.

Operations Executive – Control Tower

Freight Commerce Solution Private Limited

05/2017 - 04/2020 · Mumbai

Monitored 300–350 daily shipments, prepared MIS reports, coordinated clients and transporters, streamlined supply chain workflows, monitored real-time shipment tracking, proactively resolved operational issues, and aligned operations with targets and forecasts.

Computer Operator

UGC Supply Chain Solutions

01/2015 - 12/2016 · Pune

Managed ERP data and inventory; conducted audits and stock verification; improved warehouse processes; maintained computer systems; generated infrastructure reports; resolved user requests; documented incidents; and ensured data integrity through validation, cleaning, and error correction.

Operations Assistant

Sure Logitrans Pvt Ltd

5 mos · Navi Mumbai, Maharashtra, India

Placement Planning: Forecast and plan vehicle requirements daily based on client indents. • Execution: Coordinate with the traffic and operations team to close all open indents. • Dock Coordination: Manage on-site loading at docks and assign specific dispatch locations to drivers. • Real-time Tracking: Monitor vehicle movement from the point of origin to the final destination. • Digital LR: Responsible for the accurate preparation of Lorry Receipts. • TMS Governance: Maintain and update process records on various customer- nominated portals (TMS). • POD Management: Execute a "Clean POD" approach, ensuring on-time collection from drivers/vendors and submission for billing. • Communication: Manage all professional email correspondence with active and timely response

Senior Executive - Product Success

Freight Tiger

8 mos · Mumbai, Maharashtra, India

Senior Operations Executive

Freight Tiger

5 yrs 6 mos · Mumbai, Maharashtra, India

Sr. Operations Executive - Launch Dept.

Freight Tiger

4 yrs 3 mos · Mumbai, Maharashtra, India

Operations Executive

Freight Tiger

3 yrs 11 mos · Mumbai, Maharashtra, India

Education

Jaipur National University

BBA, Retail

06/2019

GPA: 64.00%

Dyandeep Madhyamik Vidyalaya - Malvan, MH

SSC

03/2009

GPA: 58.61%

S K Patil, Sindhudurg College - Malvan, MH

HSC, Commerce

02/2011

GPA: 41.00%

Jaipur National University

Bachelor of Business Administration - BBA, Retail Management

Jun 2017 - Jun 2019

Skills

Advanced ExcelCRM toolsSaaS platformsLogistics PlanningTracking and VisibilitySLA ManagementData AnalysisKPI MonitoringReportingCRM operationsClient onboardingProduct launchesUAT testingSOP developmentMIS reportingTMS governancePOD managementTeamworkLeadershipExecutive Operations ManagementWarehouse OperationsInventory ManagementSupply Chain ManagementLogistics Management● Business Process ImprovementNew Business DevelopmentTransportationCustomer-focused ServiceOperations ManagementEscalationBuilding a launch plan.Excel, PPT, and Google Sheet.