Medblaze Quality Management System
Implemented and maintained the system for the Ahmedabad unit; trained users on Audit, Incidents, Feedback, and Ticketing modules; resolved technical issues and supported adoption.
Business and operations professional specializing in MIS reporting, HR operations, recruitment, payroll coordination, and IT support
Business and operations professional experienced in MIS reporting, operational data analysis, HR operations, recruitment, payroll coordination, onboarding, IT support, stakeholder coordination, and process improvement.
Prism Johnson Ltd.
01/2025 - 11/2025 · Ahmedabad
Prepared and maintained daily, weekly, and monthly MIS reports; analyzed operational data for process improvements and operational efficiency; managed end-to-end recruitment including sourcing, screening, interview scheduling, and onboarding; managed payroll processing and employee onboarding.
Marengo CIMS Hospital
07/2023 - 12/2024 · Ahmedabad
Designed 5 interactive Power BI dashboards across 3 hospital units; automated reporting processes and delivered daily performance metrics to senior management; led Medblaze Quality Management System implementation and end-user training; resolved data discrepancies and improved visualization tools with stakeholders.
Bachelor of Commerce (B.Com)
Implemented and maintained the system for the Ahmedabad unit; trained users on Audit, Incidents, Feedback, and Ticketing modules; resolved technical issues and supported adoption.
Trained staff, doctors, and patients on appointment booking, report access, and payments; coordinated with the technical team to resolve functionality issues.
Deployed the system in the Ahmedabad unit, delivered user training, and provided ongoing support to improve service delivery.