Mini Web Application
Developed a mini web application during a web development course.
3roles
14skills
2education
2credentials
About
MBA graduate specializing in Marketing and IT with experience in banking and financial operations, loan processing, KYC verification, documentation management, CRM, and MIS reporting.
Experience
Customer Executive
iEnergizer (RBL Bank Process)
January 2026 – Present
Managed banking-related customer requests while ensuring SLA compliance; maintained customer records and updated CRM systems; verified customer information and adherence to banking policies; coordinated with internal departments for issue resolution; maintained operational accuracy and documentation standards.
Assistant Relationship Officer
Rupee Q
May 2025 – December 2025
Assisted customers with personal loan and OD loan processing; performed KYC verification and document validation; managed back-end operations and customer records; updated CRM systems with customer and loan details; assisted with documentation verification and loan disbursement.
Sales & Loan Associate
Kotak Mahindra Bank
2022 – 2023
Processed 300+ loan applications with high documentation accuracy; conducted customer onboarding and KYC verification; prepared daily MIS reports using MS Excel; supported branch operations and coordinated with branch and operations teams for timely loan processing.
Education
I.T.S Mohan Nagar, Ghaziabad
Master of Business Administration (MBA), Marketing & IT
2023 – 2025
Babasaheb Bhimrao Ambedkar University
Bachelor of Computer Applications (BCA)
2018 – 2021
Skills
Banking OperationsLoan ProcessingBack Office OperationsDocumentation ManagementKYC VerificationCRM ManagementMIS ReportingBanking ComplianceProcess CoordinationMS ExcelMS WordPowerPointCRM ToolsData Entry