Anjali Patil
Operations Executive | Client Service Professional
About
Results-driven Operations and Client Service professional with 3+ years of experience in operations coordination, customer support, order management, shipment tracking, reporting, and client relationship management.
Experience
Operations Executive
AFFORDPLAN
Mar 2025 – May 2026 · Gurugram
Managed medicine, laboratory, and appointment order fulfillment; tracked shipments and coordinated deliveries; prepared monthly operational reports; maintained accurate records; resolved customer issues and ensured service quality.
Operations Executive
M Divine Creation Pvt. Ltd.
Oct 2024 – Feb 2025 · Gurugram
Coordinated daily operational activities, monitored shipments and delivery schedules, handled customer queries, maintained satisfaction levels, maintained order records, and prepared monthly reports.
Client Service Executive
Brand Street Integrated Pvt. Ltd.
Sep 2023 – Sep 2024
Managed client communication via calls and emails, built client relationships, addressed business requirements, supported brand promotion and sales initiatives, and collaborated with internal teams for project delivery.
Customer Support Executive
Mar 2023 – Sep 2023
Responded to customer queries by phone and email, resolved complaints, maintained service standards, followed company procedures, and ensured accurate documentation.
Customer Service Representative
Brand Street Integrated Pvt. Ltd.
1 yr 1 mo · Gurugram
Managed client communication through calls and emails. Built and maintained strong client relationships. Understood client requirements and delivered tailored solutions. Supported brand promotion and sales activities. Collaborated with internal teams to ensure project success.
Education
DPG Degree College
Bachelor of Commerce (B.Com), Commerce
DPG Institute of Technology and Management
Bachelor of Commerce - BCom, Business
Aug 2019 - Aug 2022