About
Detail-oriented customer support executive with hands-on experience in guest relations and telesales. Proven ability to manage client interactions with empathy and efficiency, driving overall customer satisfaction.
Experience
Telesales and Accounting Executive
Balaji Action Tesa Pvt Limited
Dec 2024 - June 2025 (6 mo) · Indore, Madhya Pradesh
Executed high-volume outbound telesales calls, enhancing brand awareness and customer satisfaction. Managed financial records using Tally ERP and MS Excel, generating sales and accounting reports while maintaining an updated customer database.
Guest Relation Executive
Edden Unplugged
March 2024 - Sep 2024 (6 mo) · Indore, Madhya Pradesh
Managed front-desk operations, providing exceptional customer service and resolving complaints efficiently. Handled guest payments and feedback, ensuring a welcoming atmosphere and maintaining professional reception standards.
Education
Aksa International Institute
Diploma, Aviation
2023 - 2024
Graduated with an exceptional 88% score, focusing on passenger handling and hospitality.
Presidency Higher Secondary School
Class XII, CBSE
2021
Aksa International Institute
Aviation Diploma
2023–2024
Graduated with an exceptional 88% score, completing a rigorous curriculum focused on passenger handling, hospitality, and service excellence.
CBSE Presidency Higher Secondary School, Guna
2021