About
M.Com graduate with hands-on experience in digital marketing, customer support, claims processing, Google Ads, Meta Ads, social media management, content creation, and lead generation.
Experience
Digital Marketing Intern
MindBiz Enterprises Pvt. Ltd.
April 2026 - May 2026 · Jaipur
Managed social media accounts and content planning; created Meta Ads and assisted in Google Ads campaigns; designed carousel creatives and reel videos using Canva and CapCut; counseled students and conducted basic German A1 training sessions.
Process Associate
KNACK GLOBAL PVT. LTD.
July 2024 - September 2024 · Jaipur
Communicated with U.S.-based clients to resolve claims or queries; ensured timely resolution and managed healthcare or insurance-related data with high accuracy and attention to detail.
Customer Service Associate – German Chat Support (Amazon Process)
Concentrix
August 2023 - January 2024 · Kolkata, India
Delivered real-time customer support via chat for Amazon's German-speaking customers; handled 50+ daily customer interactions; provided professional German-language support while meeting quality, productivity, and customer satisfaction targets.
Education
Rajasthan University
Master of Commerce, Business Administration
Final Year, 2026
Result Awaited
University of Commerce College-Jaipur
Bachelor of Commerce
May 2024