About
Senior Associate with experience in back-office processes, client communication, application verification, reporting, and computer instruction.
Experience
Senior Associate
Infosys BPM Limited
October 2019 to Till Date
Worked on the Broadcom process from October 2019 to March 2020 and the Cisco process from March 2020 to Till Date.
Senior Associate
EXL Service.com (I) Pvt. Ltd.
November 2010 to December 2016
Worked in a back-office process; handled daily client emails, daily data reports to the supervisor, weekly client calls and client communication with the Team Leader, and application acceptance or rejection.
Operation Executive
HBL Globle Pvt. Ltd.
January 2010 to June 2010
Worked on the HDFC Bank credit card process; checked and verified sales-team data through customer and company callbacks, supported verification targets, and accepted or rejected credit card applications.
Computer Teacher
Data Point Computer Institute
July 2007 to July 2009 · Ahmednagar
Taught basic computer courses including MS Office, PowerPoint, and MS Excel, and handled the front desk for admission enquiries.
Education
Pune University
B.A., Psychology
2008
57.25%
Pune University
H.S.C.
2002
42.26%
Pune University
S.S.C.
2000
43.33%