Rajeshwari R
Process Executive 1
M. Palada (PO), The Nilgiris 643004BPO Services
1roles
9skills
3education
About
Process Executive with experience in operational workflow, client communication, record maintenance, process improvement, and stakeholder relationship management.
Experience
Process Executive 1
Patra India BPO Services Pvt.Ltooty
June 2024 - April 2026 · Coimbatore, IN
Managed daily operational tasks to ensure efficient workflow and service delivery; collaborated with team members to streamline processes and enhance productivity; supported client communications and issue resolution; maintained transaction and client-interaction records; implemented client feedback to improve service quality and customer satisfaction; developed strategies to increase executive efficiency; maintained stakeholder relationships; engaged customers to determine needs; delegated work and set staff priorities and goals.
Education
Government Arts and Science College
M.SC, Physics
January 2018
GPA: 75%
Government Arts and Science College
B.SC, Physics
January 2016
GPA: 66%
Bethlehem Girls Hr Sec School
HSC
January 2013
GPA: 68%
Skills
Process optimizationClient relationship managementTeam collaborationTime managementGood presentation skillsOperational workflowClient communicationsRecord maintenanceIssue resolution