Aerosol Composition and Microplastics
Analyzed and calibrated aerosol samples using Organic Carbon Elemental Carbon (OCEC) and Ion Chromatography; conducted Fourier Transform Infrared (FTIR) microplastic identification and data interpretation.
Shruti Rani
Associate – Customer Success
Bengaluru, KarnatakaCustomer success, data operations, and biotechnology
11roles
55skills
3education
About
Graduate with hands-on experience in data analysis, documentation, process optimization, structured data management, report preparation, and cross-functional team coordination.
Experience
Associate – Customer Success
Rubik.AI (Text Mercato Solutions Pvt. Ltd.)
May 2026 – Present · Bengaluru
Managed product cataloging operations by creating, updating, and maintaining structured product information across AI-powered retail platforms. Performed product classification, attribute mapping, data enrichment, data validation, and quality assurance checks. Standardized product descriptions, categories, and metadata; used Excel and internal catalog management tools to process high-volume product data. Collaborated with cross-functional teams to resolve catalog discrepancies, optimize product listings, and support operational efficiency.
Dedicated Learning Manager (DLM)
Intellipaat
Feb 2026 – Present · Bengaluru
Resolved 100+ learner support tickets weekly via Zoho Desk and Zoho CRM. Triaged, prioritized, and escalated technical, academic, and operational tickets while ensuring SLA adherence and zero backlog. Collaborated with cross-functional teams to close complex tickets, tracked support pipeline performance, and managed learner lifecycle communications via LMS.
Intern
Ioncure Tech Pvt. Ltd
Sep 2025 – Feb 2026 · Remote
Refined scientific book chapters and interview materials using AI-assisted methods and Excel workflow tracking. Conducted outreach and academic data mining with database management. Delivered client-ready documentation through technical writing and data extraction.
Project Trainee
Physical Research Laboratory
May 2025 – Sep 2025 · Ahmedabad
Maintained logbooks and experimental data sheets, assisted in routine instrumentation monitoring, performed data analysis, and reviewed scientific literature.
Summer Internship Program (SIP) Intern
National Institute of Technology, Rourkela
Jun 2024 – Jul 2024 · On-site
Managed a safe laboratory environment while analyzing and documenting data to identify trends and refine experimental design using standardized protocols, reducing errors and supporting efficient team operations.
Associate
Rubick AI
4 mos
DLM (Dedicated Learning Manager)
Intellipaat
4 mos
Intern
Ioncure
6 mos
Project Intern
Physical Research Laboratory
4 mos · Ahmedabad, Gujarat, India
Undergraduate Student
Shoolini University
4 yrs
Research Intern
National Institute of Technology Rourkela
2 mos · Odisha, India
Education
Shoolini University
B.Tech, Biotechnology
2021 – 2025
OGPA: 8.55; Solan
Himalayan Residential High School
Higher Secondary
2019 – 2020
82.6%; Patna
Kendriya Vidyalaya Danapur
Secondary School
2017 – 2018
93.4%; Patna
Skills
Client Relationship Management (CRM)Data AnalysisDocumentation ManagementStandard Operating Procedure (SOP) ComplianceData ValidationWorkflow OptimizationIssue ResolutionGood Laboratory Practice (GLP)Product CatalogingProduct ClassificationAttribute MappingData EnrichmentQuality AssuranceExcelZoho DeskZoho CRMLearning Management Systems (LMS)Technical WritingDatabase ManagementAcademic Data MiningBioinformatics ToolsBLASTNCBIMEGAMendeleyZoteroC++ (Basic)Laboratory InstrumentationAutoclaveLaminar Air FlowMedia PreparationCulturing TechniquesMicrobial CulturingC++Microsoft ExcelCanvaMicrosoft OfficeTeamworkTeam ManagementBiotechnologyLaboratory SkillsResearch SkillsFTIRSearch Engine Optimization (SEO)Market ResearchEngineeringResearch and Development (R&D)BiologyDigital ArtProject ManagementDrop shape analyzerIon Chromatography (IC)OcecHr tof amsReview writing
Projects
Bioplastic Films Development
Developed starch-based biodegradable films and validated performance using FTIR, Drop Shape Analysis (DSA), and Water Vapor Transmission Rate (WVTR) testing techniques.
Volunteering
Associate
Bodh
Volunteer
Yuvraj Singh Foundation (YouWeCan)