Shivaji Patil
Backend Development Associate - Operations
About
Operations and insurance professional with experience in claims and policy processing, reporting and analytics, account management, pharma sales, and agency development.
Experience
Backend Development Associate - Operations
White Stone Global LLP
30 July 2026 - Present
Working as a Backend Development Associate in the Operations function.
Digital Agency Manager - Claim Processing | Operations Department
Care Health Insurance
Jun 2022 - Apr 2023
Handled claim-processing activities and supported smooth digital agency operations. Coordinated claim-related work while maintaining accuracy, timely processing and service quality. Supported customers and internal stakeholders with claim-related queries and follow-ups.
Agency Development Manager
Max Life Insurance Co. Ltd.
Sep 2020 - Feb 2022
Recruited professional insurance agents and supported their onboarding. Developed and trained agents to strengthen business performance. Generated business through agency relationships and field development.
Associate - Reporting, Analytics & Property & Casualty
MDI Networx India Pvt. Ltd.
Oct 2018 - Feb 2020
Handled US insurance claims involving Auto, Property and Workers' Compensation policies. Followed up with underwriters for pending policies and missing information through email. Processed endorsements and evaluated policy amounts using transaction-management tools. Analyzed files, prepared quotes, and supported claim/policy issuance for underwriters. Handled client emails related to claims and endorsements and worked through client-side server systems. Worked toward production targets while maintaining quality and turnaround expectations.
Senior Executive / Account Manager
Family Health Plan Insurance TPA Ltd.
Sep 2016 - Oct 2018
Resolved employee queries related to medical health insurance and managed account-level support.
Key Relationship Manager / Account Manager
E-Meditek TPA Services Ltd.
Jun 2015 - Sep 2016
Handled employee queries and relationship management for medical health insurance services.
Sales Officer
M K Pharma
Jan 2013 - Mar 2015
Visited medical professionals and doctors to develop business for generic medicines. Built professional relationships and supported business growth through field sales.
Education
St. Marys College of Engineering, Hyderabad
B.Tech
2012
68.61%
SES Polytechnic, Solapur (MSBTE)
Diploma
2009
50.12%
C.B. Khedagi College, Akkalkot, Solapur (Pune Board)
HSC
2004
55.17%
Shri Shahaji High School, Akkalkot, Solapur (Pune Board)
SSC
2002
68.27%