bhagyshree sawant
Senior Admin Officer
About
Administration and facility management professional with over 10 years of experience managing office operations, vendors, site work, billing processes, customer service, hospitality, and people coordination.
Experience
Senior Admin Officer
Squarea consulting pvt ltd
01/2024 - Present · Pune
Managed guest relations and office administration, coordinated teams, handled VIP guests, resolved issues, and supported efficient front office and back-end operations.
Associate technical support
Tech Mahindra
10/2023 - 01/2024
Provided support through phone, email, chat, and other communication platforms; troubleshot hardware, software, and network issues; addressed customer complaints and technical queries.
Admission counselor
Pune Talentedge Upgrade
03/2022 - 10/2023
Handled inbound and outbound customer inquiries, provided information about products and services, resolved complaints, and maintained detailed customer interaction and transaction records.
F&B Executive
01/2016 - 03/2022 · Pune
Managed restaurant and hotel food and beverage operations, including team leadership, customer service, menu planning, quality standards, guest satisfaction, and efficient service.
Education
Pune university
BBA CA
04/2025
pune board
HSC
06/2014 - 02/2015
GP Pune
Advance Diploma, Hotel & Tourism Management
06/2010 - 04/2012