Kunal K
Freelance Service & Documentation Assistant
About
Bachelor of Banking and Insurance graduate with experience in customer documentation, public service applications, data entry, record maintenance, and financial literacy initiatives.
Experience
Freelance Service & Documentation Assistant
Customer Service Network
Aug 2025 - Present
Assisted customers with railway ticket bookings and online public service applications through government portals; collected, verified, and processed customer documents; maintained service records, transaction details, and customer data using Microsoft Excel; coordinated with clients virtually; and designed basic promotional materials using Canva.
Extension Worker
Department of Lifelong Learning and Extension
Contributed to university outreach initiatives as an extension worker.
Volunteer
The Millennial Investing Workshop
Volunteered in programs educating college students about investing and financial markets.
Education
Ramniranjan Jhunjhunwala College, Ghatkopar, Mumbai
Bachelor of Banking and Insurance (BBI), Banking and Insurance
2022-2025
Completed graduation with a focus on banking, finance, and insurance services; developed an understanding of financial markets, risk management, and basic banking operations.
Chandrabhan Sharma College, Powai
Higher Secondary Certificate (HSC), Commerce
2020-2022
Studied accounting, economics, and business studies; built a foundation in commerce and developed an interest in finance and banking.