Key Account & Sales Strategy
Designed a comprehensive key account management framework to identify high-value client segments and build long-term retention strategies. Conducted in-depth competitive analysis across pricing models, distribution channels, and promotional strategies of major industry players. Developed targeted sales approaches to improve customer acquisition rates and streamline onboarding; recommended strategies projected to yield a 15% improvement in revenue potential.
Digital Marketing Campaign Analysis
Planned, executed, and evaluated full-cycle digital campaigns across social media and online channels, managing budgets and timelines. Tracked KPIs (reach, CTR, conversion rate, ROI) and proposed optimisation strategies that enhanced audience targeting and lead generation performance.
Market Research & Consumer Behaviour Analysis
Led primary and secondary research to map customer needs and purchasing behaviour across diverse demographics; analysed data in Excel to identify actionable segments. Prepared insight reports and presentations recommending engagement strategies; collaborated with a cross-functional team to align findings with business strategy.