Praveen kumar
Support Executive
About
Seeking a role relevant to his skills and knowledge where he can contribute, grow with the company, and provide excellent service.
Experience
Ola Drive Partner Support Executive
OLA
Sep 2020 - Feb 2021
Supported Ola Drive partners with issues related to earnings, commissions, and bookings; resolved ride, fraud, and kilometre discrepancies; ensured accurate payments and a smooth partner experience.
Risk Management Support Executive
Jana Small Finance Bank
Feb 2018 - Mar 2019
Contacted customers to promote banking products and services; assisted clients with account and loan inquiries; followed up on leads; maintained accurate call records and met daily targets.
Apprenticeship Trainee
Bangalore Metro Rail Corporation (BMRCL)
Mar 2014 - Mar 2015 · Bangalore
Performed maintenance and inspection of trains and equipment; ensured safety, reliability, and smooth operation of rolling stock; identified and resolved mechanical faults.
Education
Starceys Memorial High School
SSLC
2010
DGET
ITI, Technical Fitter
2015
NIOS
HSC
2021