Clifford Anthony Dsouza
Regional Head - Business & Operations
About
Data-driven business operations leader with experience spanning hypermarket, retail, e-commerce, restaurant, and pest-control operations, using analytics and data science tools to improve performance.
Experience
Regional Head - Business & Operations
Sequre India Pest Control
2026 - Present · PAN India
Direct regional branch offices for service delivery, workflow optimization, customer satisfaction, sales strategy, market-share growth, key-account management, regulatory compliance, and mentoring of branch and field teams.
General Manager
Nesto Hypermarket
2023 - 2025 · UAE
Executed data-driven sales plans; analyzed sales and competitors; trained and appraised teams; managed compliance, inventory, cash, facilities, shrinkage prevention, marketing, promotions, and CRM.
Store Manager -> Regional E-commerce & HR Executive
Vishal Mega Mart
2019 - 2023 · PAN India - Goa, Karnataka, Kerala, Telangana, Andhra Pradesh
Evaluated store-level delivery performance and reliability, negotiated e-commerce contracts and terms, and maintained purchase, inventory, and supplier-performance records.
Part-time Crew Member -> Restaurant General Manager
Devyani International Ltd (Pizza Hut & related brands)
2005 - 2019
Expanded distribution by developing 10+ sales outlets; executed promotions and lead-generation strategies; managed sales strategies, team performance, quality control, and financial transaction records.
Food Safety, Hygiene & Culinary Operations
Pizza Hut, Sodexo, Godrej Nature's Basket, Lalit Ashok
Hands-on experience in F&B control, food safety standards, hygiene protocols, and culinary strategy development.
Education
Golden Gate University, San Francisco, California, USA
Bachelor's STEM Program, German Track
Ongoing 2026
Karnataka State Open University, Mysore
Diploma Bridge Course, Science
2014
Mangalore University, Karnataka, India
Diploma, Hotel & Retail Business Administration
2007