Ruban Chakkaravarthy
Senior Admission Officer – Sales & Marketing
About
Results-driven professional with 12+ years of experience across admissions, sales and marketing, business development, customer relationship management, retail operations, HR administration, training, and e-commerce operations.
Experience
Senior Admission Officer – Sales & Marketing
Aakash Educational Services Limited (AESL)
20 March 2026 – Present
Achieves monthly admission and revenue targets through counselling, lead conversion, and relationship management; counsels students and parents on academic programs, scholarships, career opportunities, and course selection; generates leads through school visits, seminars, educational events, telecalling, referrals, and digital campaigns; builds relationships with schools and educational stakeholders; manages the complete admission cycle, CRM records, follow-up schedules, enrolment, documentation, and fee collection; prepares MIS reports; coordinates with academic, operations, and finance teams; conducts orientations, career guidance sessions, parent meetings, and promotional events; mentors junior admission counsellors and supports branch marketing initiatives.
Sales & E-commerce Executive
The Royal Group
July 2025 – March 2026 · Bangkok
Managed online sales channels and order fulfilment, including order processing, packaging, and delivery coordination; maintained product listings, pricing, and stock levels; improved product visibility and customer acquisition through optimized listings and promotions; handled customer enquiries, returns, refunds, and damaged-product cases; monitored product performance and sales trends.
Operation Manager
Alnasseej Alarabi Factory Co. Ltd.
2020 – 2025 · Jeddah
Maintained employee records, attendance, payroll support, HR documentation, overtime reports, production performance reports, inventory records, and department documentation; coordinated recruitment screening and interviews; managed production data and internal communications between HR, production, and management teams.
Sales Executive
UTL Technologies Ltd.
May 2018 – Nov 2020
Designed and delivered retail sales training programs; improved sales performance through product training and sales strategy coaching; conducted performance reviews and identified skill gaps; developed training materials, presentations, and operational manuals; supported retail stores with merchandising, display management, and sales campaign execution.
Senior Sales Associate
Mahindra Retail / Samsung Electronics
Aug 2016 – Feb 2018
Achieved monthly and quarterly sales targets through customer engagement; delivered product demonstrations and purchase guidance; increased store revenue through accessory upselling; trained new sales staff; handled POS transactions, billing, and customer issue resolution.
Sales Service Specialist
Tata Enterprise
May 2013 – Dec 2015
Supported store revenue targets through customer service; provided product presentations and recommendations; maintained customer relationships to improve repeat sales and loyalty; handled complaints and queries; participated in sales campaigns, promotions, and team training sessions.
Education
Christ College of Arts & Science
BBA, Business Administration
2013