Key Account Manager
Key Account Manager with experience in 3PL, warehousing, logistics, and supply chain operations, managing client accounts across multiple locations. Experienced in coordinating warehouse and fulfilment operations, resolving operational escalations, monitoring inventory accuracy, and ensuring service commitments are met.
Edgistify
Nov 2025 - Present
Managed 11 client accounts across multi-location 3PL operations; maintained 99% SLA adherence and 99% inventory accuracy; handled demand spikes of up to 200%; oversaw inbound, GRN, putaway, order fulfilment, RTO, stock transfers, and dispatch; managed MIS reporting, client billing, vendor management, RCA, and cross-functional operational escalations.
Future Generali Life Insurance
Feb 2025 - May 2025
Analyzed customer behavior and performed segmentation to streamline operations and improve service delivery. Studied sales channels through primary research and competitor social media strategy through secondary research to recommend process improvements.
PGPM
2024 - 2026
Pursuing; CGPA 7.03
BCA
2020 - 2023
CGPA 8.41
HSC
2018 - 2020
62.15%
SSC
2018
70.20%
Analyzed customer behavior and performed segmentation; studied sales channels through primary research and competitor social media strategy through secondary research to recommend process improvements.
Analyzed supply chain performance using Excel.