About
Shipping and logistics professional with over five years of experience in logistics operations, supply chain efficiency, transportation coordination, dispatch reporting, shipment tracking, and customer service.
Experience
Process Associate
Datamark BPO Service LLP
Jun 2020 - Feb 2023
Managed transportation logistics back-office customer service operations; verified and updated shipper dispatch details; prepared daily dispatch reports; maintained shipment records including tracking numbers and destinations.
Officer Logistics Operations
CMA CGM GBSI
Provided administrative support for rail routing and records; resolved requests for information and container loading and unloading issues; created waybills from rail sites; supported Canada Rail Billing, Export Barge Billing, and Transport Order Creation processes.
Senior Officer Logistics Operations
CMA CGM GBSI
2024 - Present
Monitored Last Free Day through terminal and rail websites and LARA detention and demurrage screens; validated customs release status and Delivery Order details; notified teams and customers about incomplete or pending information; supported container movement and mitigation of unnecessary demurrage charges.
Education
University of Mumbai
Bachelor of Commerce
Completed in 2022