Supply Chain Analyst experienced in demand forecasting, inventory optimization, S&OP, and supply chain KPI reporting for retail and e-commerce operations.
IGP (Indian Gifts Portal)
Apr 2024 - Sep 2025
Owned end-to-end inventory planning and demand forecasting for an e-commerce platform. Built Power BI dashboards for inventory turnover, sell-through, and aged stock; optimized safety stock and lead times; led monthly S&OP cycles; and refined ROP and ROQ calculations to improve working capital efficiency.
Gehna Sang Jevar
Oct 2022 - Nov 2023 · Bokaro
Owned demand forecasting and inventory optimization for a retail jewelry business. Developed Excel driver-based forecasting models, monitored ERP inventory, built ABC analysis frameworks and KPI dashboards, implemented cycle counting and FIFO practices, automated CRM data extraction, and established inventory planning as a best practice across retail outlets.
Tech Mahindra
Sep 2021 - Aug 2022 · Kolkata
Managed customer support operations and data analysis to support SLA performance and resource allocation. Built Excel and Power BI KPI dashboards, identified inquiry trends for training improvements, automated data reconciliation, and standardized reporting formats for other teams.
Maxicus Kochartech
Feb 2020 - Aug 2021 · Kolkata
Owned customer issue resolution and data tracking for a BPO provider. Analyzed interaction data, built Excel KPI reports, collaborated with team leads on support processes, standardized documentation practices, and supported inventory reconciliation for office supplies and equipment.
Higher Secondary Education, Commerce
2019
75% score; Academic Excellence Award in Economics; Treasurer, Commerce Club; School Debate Team Member.
Developed a Power BI dashboard for inventory turnover, sell-through rates, and aged stock. Incorporated ABC analysis and seasonality adjustments and automated ERP data extraction to support replenishment decisions and inventory health reporting.
Built an Excel-based driver-based forecasting model for key SKUs using promotional effects and market signals. Aligned inventory plans with campaign calendars and optimized ROP and ROQ calculations to reduce stockouts and improve working capital efficiency.