Aprajita

Quality Manager

Nova Hospital Ltd.

December 2024 – Present · Lucknow, Uttar Pradesh

Spearheaded end-to-end NABH accreditation strategy by designing compliance frameworks, audit schedules, and KPI dashboards aligned with regulatory standards. Served as liaison between clinical teams and administrative leadership, translating clinical workflow requirements into quality management systems. Implemented document control and CAPA systems that reduced audit non-conformities and improved process traceability. Led training on quality standards, patient safety protocols, and digital documentation for more than 100 clinical and non-clinical employees.

Quality Executive

Yashoda Hospital & Research Centre

December 2023 – July 2024 · Ghaziabad, Uttar Pradesh

Applied Six Sigma DMAIC to analyze clinical process data, identify inefficiencies, and implement corrective actions. Conducted internal quality audits, documented findings, and drove root cause analysis in alignment with regulatory frameworks. Collaborated with IT and operations teams to improve hospital information system workflows for compliance tracking and reporting.

Floor Manager (Clinical Operations)

Yashoda Hospital

April 2023 – December 2023 · Ghaziabad, Uttar Pradesh

Managed cross-functional patient care coordination across departments and developed stakeholder management and clinical workflow mapping expertise. Streamlined administrative and clinical documentation processes to improve data quality for reporting and compliance.

Medical Laboratory Technician

SGPGI (Sanjay Gandhi Post Graduate Institute)

October 2020 – March 2023 · Lucknow, Uttar Pradesh

Worked in a high-volume academic hospital laboratory, gaining knowledge of LIS workflows, diagnostic equipment, and regulatory sample management. Monitored quality control testing protocols, ensured ISO/NABL-aligned compliance, and provided technical guidance on laboratory methodology and data interpretation. Worked across Clinical Chemistry, Haematology, Serology, Immunology, and Microbiology.

Medical Laboratory Technician

NIIMS Hospital

November 2019 – March 2020 · Greater Noida, Uttar Pradesh

Evaluated new diagnostic technologies for laboratory adoption. Conducted quality control testing according to regulatory standards and maintained documentation for laboratory accreditation requirements.

Medical Laboratory Technologist

Navin Hospital

June 2018 – July 2019 · Uttar Pradesh

Performed instrument maintenance, validated test results, and ensured quality of diagnostic output, building a foundation in GLP and GMP principles.

Intern

Max Hospital Saket

Intern

ALSHIFA Hospital

Intern

Jaypee Hospital