About
Aspiring Performance Marketing professional with a solid foundation in Paid Search, Paid Social, and Programmatic Advertising. With 2 years of customer-facing experience, I possess strong communication and problem-solving skills, eager to transition into a hands-on paid media role.
Experience
Customer Care Executive
Promptitude LLC
2 Years · Bengaluru, India
Successfully handled customer inquiries through various channels, resolving complaints and enhancing satisfaction. Maintained accurate records using CRM tools and collaborated with internal teams to ensure a seamless customer experience, achieving satisfaction targets through effective communication.
Education
Bangalore University
Bachelor of Commerce (B.Com)
2017 - 2020
First Class, CGPA: 6.13
ICPEM School of Higher Grade Qualification
Higher Grade Qualification, Higher Grade Qualification
2015 - 2017
First Class, 69.80% (698/1000)
National Institute of Open Schooling (NIOS)
Secondary School Examination, Secondary School Examination
2015
Total: 267/500