BiharRoots
Full Stack E-Commerce Platform
2roles
26skills
3education
About
Executive-Operations professional with hands-on experience in healthcare service coordination, client and vendor management, process optimization, data management, reporting, quality assurance, and customer experience improvement within healthtech operations.
Experience
Executive-Operations
Welleazy Healthtech Solutions Pvt. Ltd.
6 Months · Bengaluru
Managed and coordinated doctor consultations, diagnostics, and wellness programs; coordinated clients, hospitals, labs, and internal teams; monitored daily operations and improved workflows; maintained operational records and prepared reports and dashboards; ensured quality, compliance, and documentation standards; handled escalations and operational issues; supported client and partner onboarding; improved patient and customer experience; tracked medical and operational resources.
Software Development Trainee
Pankaj Sir Academy
7 May 2024 – 7 December 2024 · Bengaluru
Built a foundation in Java, object-oriented programming, and backend development; developed RESTful APIs using Spring Boot and Spring MVC; implemented CRUD operations and optimized MySQL queries; performed debugging, testing, API validation, and performance improvement using Postman; collaborated with team members and followed industry coding practices.
Education
Anna University
B.E., Computer Science and Engineering
CGPA: 7.8
R.B.S. College, Teghra, Begusarai, Bihar
Senior Secondary, Science Stream
Percentage: 70.6
TPC High School, Nayatola Agapur, Begusarai, Bihar
Secondary School
Percentage: 55.2
Skills
Healthcare service coordinationClient managementVendor managementService deliveryProcess optimizationData managementReporting and dashboardsQuality assuranceEscalation handlingCustomer experience improvementCompliance documentationResource managementJavaObject-oriented programmingBackend developmentSpring BootSpring MVCRESTful APIsMySQLCRUD operationsDatabase query optimizationPostmanAPI testingDebuggingSoftware testingApplication performance improvement