Mumtaz Sarguru
Senior Accounts Receivable Associate
About
Detail-focused Accounts Receivable professional experienced in claims processing, billing issue resolution, receivables analysis, accurate record maintenance, and client communication.
Experience
Senior Accounts Receivable Associate
Medusind Solutions India Pvt Ltd.
03/2025 - Present · Mumbai, India
Ensured accurate eligibility verification to facilitate timely claims processing; analyzed claims and communicated with insurance providers for status updates; submitted claims, appeals, and medical records to payers via mail, fax, or portal; pulled daily inventory reports from Medclarity and assigned claims to the team; handled emails from the claims processing team and worked on rejected claims; mapped insurance records with the correct addresses; reviewed account discrepancies and resolved billing issues; followed up on delinquent account balances; analyzed aged receivables to identify trends and issues; verified insurance information for correct payment posting.
Senior Customer Advisor - Subscription
TV18 Broadcast Ltd
05/2011 - 08/2021
Handled and resolved subscriber complaints and queries received through helpline calls and emails; updated and organized daily orders from multiple channels including cheques, online payments, and NEFT transactions; created subscriber masters and order invoices; updated address change requests; prepared subscriber payslips for cheque banking; coordinated with courier service providers for timely magazine delivery; assisted with distribution of Forbes India Magazine.
Education
St. Jude's High School, Mumbai
S.S.C.
January 2005
GPA: First
Somaiya College, Mumbai, Maharashtra
H.S.C.
January 2007
GPA: First